This is a contract between Making Way Marine Training and you, the student.
Terms and Conditions.
Refunds and returns under Making Way Marine Training and consumer protection (Distance Selling) regulations you have a statutory cooling off period of 14 business days from the day you book your course. At any time during this period you can notify Making Way Marine Training that you wish to cancel your contract with us and your course fees will be refunded on return of the undamaged training materials.
The course materials must be returned in an “as new” condition and the postage paid. Should a refund be requested the access to the online course material is terminated immediately. You will not be able to claim a full refund if the course material has been damaged or if you have no proof of purchase. Making Way Marine Training reserves the right to deduct for the net cost of any missing or damaged course materials and postage.
Payments
Payments for course fees are due, in full, at the time of enrolment. Payment can be made online via PayPal or by invoice.
In the case of payment by invoice we reserve the right to allow the funds to reach us before dispatching your student pack.
Once payment has been made and confirmed, students will be sent the student pack and be supplied with the log in information to access the online course.
Your course access period starts from the date the payment is received and you are logged into the system.
Local taxes and import duties on student packs are not included and may be added by local customs for deliveries outside of the UK.
Student Packs:
Postage
The student pack will normally be sent within 7 days. Delivery to the UK is included in the course price. Additional fees may be applied to addresses outside of these areas for courier delivery.
All packs, whether sent via Royal Mail or by courier, are sent with tracking information and should be signed for.
Making Way Marine Training will not be held responsible for any duty or expenses incurred in the country of delivery.
Pack contents.
Pack contents must be checked on arrival. A list of the contents is given in your course information available from your main menu page. No replacements for breakages or missing items will be made after the fourteen day returns period.
Course expiry
There is an initial access period of 1 year which is plenty of time to complete any of the courses offered. Your access can be extended at any time for up to two years after your access runs out there maybe an admin fee for this.
Access lapses completely and your log in is deleted if your course has run out and you have not extended within two years of your course access expiry date.
Once you have completed the coursework and passed the assessment, your course is completed. After completion of the course we will terminate your access to the course and delete your user information 1 month after completion.
Computers and Internet access
Our courses are accessed via a web browser and include video clips as part of the course, we will also utilise the zoom platform for tutorials and one to one sessions. You must therefore have access to the internet and have suitable bandwidth for zoom and youtube to complete the course and you will also need an email address.
Users
The course must be completed by you, the student, only and cannot be shared. The course is not transferable and access is for the applicant only.
Compatibility
The courses do not use a platform so work on most devices including ipad, Iphone, PC, Mac, Android etc.
Pre course knowledge
You should be at the correct level for the course being taken. No previous experience is required to take the Day Skipper theory course, Day skipper theory is required for the Coastal Skipper/Yachtmaster Offshore theory.
Making Way Marine Training reserves the right to change a course from Coastal Skipper / Yachtmaster Offshore theory course to Day Skipper theory if it becomes apparent that you do not have the required pre course knowledge or do not hold a current Day Skipper theory certificate.
Student obligations
Your booking is accepted on the basis that you have assessed the given information on pre course requirements and have booked the correct course for your current level of knowledge and experience. To complete the course and prepare for the assessment you will need to work through all of the coursework.
If your instructor requests additional study or revision you will need to complete it as requested to complete the course.